Automoviles-santamaria

Who Does What and What to Expect from a Car Dealership

A car dealership is quite a dynamic place, with many service staff involved. However, many shoppers just approach a dealership with the car sales person in mind. This article sheds light into more officials that take part in a car deal. Next time you are buying your preferred new Peugeot 4008 model, look out for these officials as well.

The car sales person

The sales person can show you the features of the car you intend to buy.  For example, if you walk into a showroom to purchase a new Peugeot 4008, you are most likely to deal with a sales person. However, the sales staff should not be your only source of information, especially if you are first time buyer or if you have little knowledge about car-buying process.

The internet sales manager

Shoppers have various options when it comes to car buying. For example, you may choose to purchase your car through the internet. If that is your option, the right person to approach is the manager in the internet sales department. The person can help make your car shopping as simple as possible. The manager handles all the shoppers who want to buy their cars through the internet. For example, if you want to place an order for Peugeot 208 GTI, the manager can take you through the entire process from the moment you place your order to delivery. If you want a car buying deal with less hassle, you can go the internet way.

The receptionist

The receptionist is your point of contact on the ground. You can judge the level of customer care at a given dealership by the how the receptionist handles you. The receptionist answers the phone and some of the questions you may have. If you are just window-shopping for a car, say, a new Peugeot 4008, the receptionist can give you brochures even without involving a sales person.

Assistant sales manager

The assistant sales manager is another staff, usually involved when it comes to figures. He is responsible for closing the deal. He is aware of the deal the dealership wants to make out of each purchase. While they deal with numbers, sales managers have no mandate to decide on price. His or her work is to mediate between the sales manager and the customer. It is usually rare for shoppers to deal with a sales manager directly. Check out http://www.citypeugeotbrisbane.com.au/

Sales manager

The sales manager is the second highest-ranking official a car-buying chain. He or she decides on how much a dealership wants to make out of a car purchase. While most shoppers deal with assistant sales manager, sometimes it is important to deal with the sales manager face to face as well. This is important especially if a deal is going round and round without good results.

The general manager

He or she is the highest-ranking person in the dealership chain. He handles both sales and service departments. For example, if you have service problems with your Peugeot 308 model, and other officials have not been able to assist, you can deal directly with the general manager for assistance. Read more at Brisbane City Peugeot

In addition to the mentioned staff, there are porters and finance and insurance managers. If you are looking for a new Peugeot 308 CC, now you know whom to approach.